Shipping Policy

Last updated: August 20, 2026

Hobby Box NY ships orders placed through hobbyboxny.shop using the shipping methods and destinations available at checkout.

Order processing

Orders are processed after payment is authorized or otherwise confirmed. Any processing or handling estimate shown on a product page, cart, or checkout should be read together with the shipping method selected at checkout.

Shipping times

Available delivery estimates are displayed at checkout when available. We do not guarantee a delivery date unless a specific guarantee is expressly stated for the selected service.

We will not make a shipment representation unless we have a reasonable basis for it. If we learn that an order cannot be shipped within the promised time, or within the applicable default period when no shipment time is stated, we will provide the customer with the options required by applicable law, including cancellation and a prompt refund where required.

Shipping charges

Shipping charges are calculated and displayed at checkout based on the available delivery method, destination, order details, and applicable rules.

Address accuracy

Customers are responsible for providing a complete and accurate shipping address. Contact us as soon as possible if you need to correct an address before shipment. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Lost, delayed, or damaged packages

If a package is delayed, lost, or arrives damaged, contact us at contact@hobbyboxny.shop with your order number and relevant tracking or delivery information. We will review the shipment and work with the applicable carrier where appropriate.

Contact

Email: contact@hobbyboxny.shop
Phone: +1 718-241-2273
Address: 2600 Flatbush Ave, Brooklyn, NY 11234, United States

Shipping terms may be updated as carrier services, destinations, or store operations change.